Applying Skills and Competencies to Onboarding - with Williams Nken

In this episode, Andrea Butler interviews Williams Nken about applying skills and competencies to onboarding. 

Key takeaways from this episode:

• When done right, effective onboarding positively impacts your bottom line because it builds loyalty with your employees.  
• Who should be responsible for onboarding? HR leader? Hiring manager? It’s really a team sport – it takes the organization-wide collective to bring a new employee onboard. However, someone needs to be accountable to make sure onboarding is a success.  
• Competencies and skills that are important right now include communication skills and empathy.